Close is building the modern CRM for small, scaling businesses - just like us.
Today, we’re 100+ people across 22 countries. We’re united in our goal to help small businesses sell better by eliminating manual work and empowering them to focus on what matters most: relationships.
Close sets our compass by our customers and our people. Sustainability is core to serving both; we care deeply about the health of our business and the wellbeing of our team. We’re bootstrapped - meaning we’ve accepted no outside funding - and fully remote since 2016. The way we’ve chosen to build our business allows us to chart our own course.
Our team prioritizes impact, ownership, and quality. As a growing, remote-first company, we favor asynchronicity over meetings and we relentlessly prioritize work that moves the needle. We practice a mature approach to the workplace -- we expect our team to manage time effectively, communicate thoughtfully with teammates and customers, and produce great work.
We began as Elastic Sales, a sales-as-a-service business where our team experimented with innovative sales tactics. Close was born from the need for condensed sales communication and CRM software to keep up with the team’s success (Fun fact: we were the first CRM to have built-in calling!) Along the way, we developed cutting edge sales practices, strong opinions, and a reputation as a leader in the small business CRM space.
Now, we are expanding our inbound sales team to handle a growing volume of high-intent leads. This Account Executive role will drive revenue growth by engaging, qualifying, and closing inbound prospects through multiple channels, including calls, texts, chat, and video.
Today our lead flow is nearly entirely inbound. Our customers typically sign up for a 14 day trial or request to speak directly to Sales. Our customers are primarily small, scaling businesses and our deal cycle is roughly 2 weeks. We expect our AE team to manage around ~100 deals in a given month - with varying levels of service.
You’ll report to our Sr. Director of Sales and Customer Success, Liz Stephany. You will partner closely with other Account Executives as well as our best-in-class Support and Success teams.
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2025, we’re headed to Paris, France.
Explore our product. You can watch a ten-minute video demo on our home page.
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start so please answer each question thoughtfully. We see this as an opportunity to get to know you beyond your resume.
While we are excited by all the opportunities that generative AI has unlocked, we request that you refrain from relying on AI tools when completing an application. Every application is read closely by humans and any obviously AI generated applications will be disregarded.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you’ll receive a full outline of the role-specific interview process in your first touchpoint with us. We do our best to make the hiring process clear and human.