Contact & Terms of Service

Introduction

These Terms of Service (“Terms”) govern your use of the website operated by We Build Pipe (“We Build Pipe,” “we,” “us,” or “our”), including all content, functionality, and services offered on or through the website (the “Site”).​
By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.​

If you do not agree to these Terms, you must not access or use the Site.​
We may modify these Terms from time to time, and changes are effective when posted on the Site, so you should review them periodically.​

Eligibility and Use of the Site

The Site is intended for users who are at least 18 years old and capable of entering into a legally binding contract.​
By using the Site, you represent and warrant that you meet these eligibility requirements and that all information you provide is accurate and complete.​

You may use the Site only for lawful purposes and in accordance with these Terms.​
You agree not to use the Site:

• In any way that violates applicable law or regulation

• To engage in fraudulent, deceptive, or misleading conduct

• To interfere with or disrupt the operation or security of the Site or its infrastructure​

Description of Services

We Build Pipe provides information, resources, and related services as described on the Site, which may include consulting, design, implementation, or other offerings related to our business.​
The specific scope and terms of any paid services will be defined in separate written agreements, proposals, or order forms between you and We Build Pipe, where applicable.​

We may update, modify, or discontinue any aspect of the Site or our services at any time, with or without notice, subject to any separate contractual commitments.​
We do not guarantee that the Site or any content will always be available or uninterrupted.​

Accounts and Security (If Applicable)

If the Site allows or requires you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.​
You agree to notify us promptly of any unauthorized use of your account or any other breach of security.​

We reserve the right to suspend or terminate your account or access to the Site at any time, with or without notice, if we believe you have violated these Terms or applicable law.​

User Content

If the Site allows you to submit or upload content (such as inquiries, comments, or files), you remain the owner of your content but grant We Build Pipe a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute such content in connection with operating and improving the Site and our services.​
You represent and warrant that you have all necessary rights to submit any content and that your content does not infringe any third-party rights or violate any law.​

We may, but are not obligated to, monitor or remove content that we consider, in our sole discretion, to be unlawful, offensive, or otherwise objectionable.​

Acceptable Use and Prohibited Activities

You agree not to:

• Use the Site in any way that could disable, overburden, or impair the Site or interfere with others’ use of it

• Introduce viruses, malware, or other harmful code

• Attempt to gain unauthorized access to any part of the Site, other accounts, or systems connected to the Site

• Use any automated means (such as bots or scrapers) to access the Site without our prior written permission​

You also agree not to use the Site to post or transmit any content that is unlawful, defamatory, harassing, obscene, or otherwise objectionable, or that promotes illegal activities.​

Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by We Build Pipe.​
These links are provided for convenience only, and We Build Pipe is not responsible for the content, products, or services of any third party.​

Your use of third-party sites and services is at your own risk and subject to the terms and policies of those third parties.​

Payments, Quotes, and Refunds (If Applicable)

If the Site allows you to purchase services, request quotes, or pay invoices online, additional terms may apply at the point of sale or in a separate services agreement.​
You agree to provide current, complete, and accurate billing information and authorize us or our payment processor to charge your chosen payment method for all amounts due.​

Unless otherwise stated in a separate written agreement, all fees are non-refundable, except where required by applicable law.​

Privacy and Data

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and share information about you when you visit or interact with the Site.​
By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.​

If the Site uses cookies or similar technologies, details about such use will be described in our Privacy Policy or a separate cookie notice, as applicable.​

Disclaimers

The Site and all content and services are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied.​
To the fullest extent permitted by law, We Build Pipe disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.​

We do not warrant that the Site will be error-free, secure, or available at all times, or that any defects will be corrected.​
Any reliance on the Site or its content is at your sole risk.​

Limitation of Liability

To the fullest extent permitted by law, We Build Pipe and its owners, employees, contractors, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of or inability to use the Site or its content.​
This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses, even if We Build Pipe has been advised of the possibility of such damages.​

To the extent permitted by law, We Build Pipe’s total liability for any claim arising out of or relating to these Terms or the Site shall not exceed the amount you have paid to We Build Pipe for services through the Site in the three months preceding the event giving rise to the claim, if any.​

Indemnification

You agree to indemnify, defend, and hold harmless We Build Pipe and its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with:

• Your access to or use of the Site

• Your violation of these Terms

• Your violation of any rights of another person or entity​

This obligation will survive the termination of your use of the Site and these Terms.​

Changes to the Site and Terms

We may update or change the Site and these Terms at any time, in our sole discretion.​
When changes are made, we will update the “Last Updated” date at the top of these Terms, and continued use of the Site after such changes constitutes your acceptance of the revised Terms.​

If you do not agree with the updated Terms, you must stop using the Site.​

Suspension and Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms or applicable law.​
Upon termination, your right to use the Site will immediately cease, and any provisions of these Terms that by their nature should survive termination will continue to apply, including intellectual property, disclaimers, limitation of liability, and indemnification.​

You may stop using the Site at any time; if you have an account, you may request deletion or closure in accordance with any available account settings or by contacting us.​

Contact Information

If you have any questions about these Terms or the Site, you can contact We Build Pipe using the contact details provided on the Site’s contact page.​
Please include your name, contact information, and a clear description of your question or concern.

When providing our business development representative and go‑to‑market services, We Build Pipe primarily operates within our clients’ existing technology stack and systems (for example, their CRM, sales engagement tools, marketing automation tools, communication platforms, etc). This means key business data typically remains in our clients’ own environments and under their administrative control.​

For clarity, the following categories of data are considered client-controlled data:

• CRM records and customer or prospect databases (including contact details, account history, and deal information).

• Client intellectual property, including proprietary processes, playbooks, sales scripts, and internal documentation.

• Customer‑base information, including customer lists, segmentation, and relationship history.

• Billing, invoicing, and payment information related to the client’s own customers, to the extent accessible through the client’s systems.​

Unless expressly required by the services and agreed in writing:

• We Build Pipe does not export, duplicate, or maintain separate copies of client‑controlled data outside of the client’s systems, except for limited working materials necessary to perform the services (for example, campaign lists or reports) and only for as long as needed.​

• We do not sell, license, or disclose client‑controlled data to any third party, and we do not use client‑controlled data for any purpose other than performing the services for that specific client.​

We treat all client‑controlled data as confidential and subject to any applicable non‑disclosure or services agreements between We Build Pipe and the client. Access to such data is restricted to personnel who need it to perform their duties and is further governed by the permissions set by the client within their own tools.​

If you, as a client, request that We Build Pipe store or process copies of your data in our own systems (for example, for reporting or backup), we will do so only as described in the applicable agreement and in alignment with this Privacy Policy, and we will limit retention to what is reasonably necessary for the agreed purpose. Upon termination of services or upon your written request, and subject to legal and contractual obligations, We Build Pipe will delete or return any such client data under our control within a reasonable timeframe.